Category: Service Announcement

  • Warning!

    Warning!

    NCI Datacom did not send out checks for KSS International. If you received one of these fraudulent checks via UPS – DO NOT DEPOSIT IT. Contact your local Police Department to report it.

  • Service Maintenance Announcement

    Service Maintenance Announcement

    NCI Datacom Maintenance Notification for March 6th, 2019. NCI Datacom is committed to keeping you informed about any changes in network status. This notice is to alert you about upcoming maintenance we will be performing on our network. This maintenance is expected to impact your services as detailed below. Affected Areas: All areas. Date of…

  • Pop-Up Warning

    Pop-Up Warning

    Some customers have reported seeing pop-ups like the one in this image. NCI is not currently holding a contest or celebration. DO NOT CLICK OK. NCI does not create pop-ups, so if you ever see one it is safe to assume it is not from NCI.

  • 24/7 Tech Support

    24/7 Tech Support

    You spoke and we listened! NCI Datacom has extended our over-the-phone tech support to 24 hours a day, 7 days a week!

  • Network Maintenance Notification

    Network Maintenance Notification

    NCI Datacom Maintenance Notification for December 12th, 2018. NCI Datacom is committed to keeping you informed about any changes in network status. This email is to alert you about upcoming maintenance we will be performing on our network. This maintenance is expected to impact your services as detailed below. Affected Areas: Customers in the Chesaw…

  • Website Maintenance Notice

    Website Maintenance Notice

    Please be aware that on Thursday, October 18 our website will be unavailable while we perform maintenance and upgrades. If you need to make a payment on that day, you may call our office at 509-826-0300 or you may access the online portal by clicking here.

  • Customer Portal Upgrades

    Customer Portal Upgrades

    8/29/18 Our Customer Portal is back online! Thank you for your patience! 8/28/18 Our Customer Portal is currently down for upgrades. We apologize for the inconvenience and appreciate your patience. If you need to make a payment, please call our office at 509-826-0300. Thank you!

  • Email Notifications

    Email Notifications

    When necessary, we send out email notifications regarding maintenance, service changes and other important announcements. We recently sent out an email to certain customers who have email accounts through us. We need a response from these customers by June 1, 2018. If you have received an email regarding changes to your email account, please contact…

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