We're proud to announce the launch of our new brand and the exciting future we're building. While our name is changing, everything you love about NCI is not.
Same staff
Same local office
New name
What's changing?
What this means for NCI customers
Your experience with NCI will only improve from here: Upgraded internet service and unmatched customer support are made possible by our new brand – Core Fiber.
Leading in the market oler set amert varius odio sodales iaculis commodo, nunc, ac eget. Feugiat ultricies facilisis at phasellus. Tincidunt sit mauris ultricies facilisis at phasellu
Same support
NCI was built on providing exceptional customer service, and that will not change
Major upgrades
We're upgrading our wireless towers to bring faster speeds and more reliable service
Same price
Your plan and price will not change, though wireless customers will receive a free upgrade when available
“For decades, NCI Datacom has been built on trust, local relationships, and a commitment to serving this community well. Today, we’re proud to carry that legacy forward as NCI transitions to Core Fiber.
Since 2023, our teams have been working together to bring next-generation internet to the region, and with funding now secured, we’re accelerating that vision.
Nearly 20% of homes in NCI’s service territory are already eligible for our next-gen service, with the remaining communities planned for upgrades by the end of 2027.
We’re incredibly thankful for the loyalty and support of NCI customers, and we’re excited to deliver on our promises.”
Jason Mocca
CEO, Core Fiber
We're upgrading all NCI wireless towers
This rebrand is more than a new name and look, it also brings major upgrades to our entire wireless network.
Every customer will see a more stable, more consistent connection as we upgrade the network behind the scenes — and that starts before your tower is even upgraded. When your tower is upgraded, that's when the big speed gains kick in: plans from 100 Mbps up to 1 Gbps. We'll take care of everything and reach out when it's your turn; automatically upgrading your speed at no cost, or you can choose an even faster plan if you'd like.
Core Fiber's promise is to deliver the fastest, most reliable internet available with support that's always close.
We're still the local internet provider who knows your name, not just your account number.
FAQs
We know you probably have questions; we've done our best to address them here, but you can always contact our support team.
%201.svg)
