Our new brand

NCI is changing our name to Core Fiber

We're proud to announce the launch of our new brand and the exciting future we're building. While our name is changing, everything you love about NCI is not.

Same staff

Same local office

New name

What's changing?

What this means for NCI customers

Your experience with NCI will only improve from here: Upgraded internet service and unmatched customer support are made possible by our new brand – Core Fiber.

Same support

NCI was built on providing exceptional customer service, and that will not change

Major upgrades

We're upgrading our wireless towers to bring faster speeds and more reliable service

Same price

Your plan and price will not change, though wireless customers will receive a free upgrade when available

“For decades, NCI Datacom has been built on trust, local relationships, and a commitment to serving this community well. Today, we’re proud to carry that legacy forward as NCI transitions to Core Fiber.

Since 2023, our teams have been working together to bring next-generation internet to the region, and with funding now secured, we’re accelerating that vision.

Nearly 20% of homes in NCI’s service territory are already eligible for Core Fiber today, with the remaining communities planned for upgrades by the end of 2027.

We’re incredibly thankful for the loyalty and support of NCI customers, and we’re excited to deliver on our promises.”

Jason Mocca

CEO, Core Fiber

We're upgrading all NCI wireless towers

This rebrand is more than a new name and look, it also brings major upgrades to our wireless network.

For wireless customers, once the tower you’re connected to is upgraded, you will get speeds up to 600 Mbps. That’s up to 20x faster than our legacy plans and far more reliable. And the best part is, we will automatically upgrade you at no cost to the most comparable plan, or you can choose an even faster package if you’d like.

Core Fiber's promise is to deliver the fastest, most reliable internet available with support that's always close.

We're still the internet provider who knows your name, not just your account number.

FAQs

We know you probably have questions; we've done our best to address them here, but you can always contact our support team.

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