Network Maintenance Notification

NCI Datacom Maintenance Notification for December 12th, 2018.

NCI Datacom is committed to keeping you informed about any changes in network status.
This email is to alert you about upcoming maintenance we will be performing on our network.

This maintenance is expected to impact your services as detailed below.

Affected Areas: Customers in the Chesaw and Sitzmark areas.
Date of Work: Wednesday – December 12th, 2018
Time of Work: 7:00 AM to 9:00 AM
Severity: Service Affecting
Affected Services: All Internet Access and VoIP Telephone Service

Technicians will be performing work to upgrade network equipment.
Multiple 5 to 10 minute drops are possible during this upcoming maintenance.

Precautions will be made to ensure that any interruptions are as short as possible and kept to a minimum.

The proposed maintenance should take approximately 1 hour to complete; a longer maintenance window is being called for to ensure adequate time is allotted to deal with any unforeseen issues that may arise during the course of this routine maintenance.

If you experience a loss of connection outside of the scheduled maintenance window please call us at
(509)826-0300 to confirm this is the cause.

The Support Team at
NCI Datacom