Local Tech Support Hours

Over-the-Phone Hours: 24 hours a day, 7 days a week.

Office Hours
Monday - Friday: 8am - 5pm

Phone: 509-826-0300
Toll Free: 888-317-7624
Email: support@ncidata.com

Need help?

The links below contain helpful information for most common connection issues. If you have further questions, please feel free to contact us by phone, email or by submitting the form at the bottom of the page. We will get back to you as soon as we can.

Need additional help?

Fill out the form below and we will get back to you as soon as we can.

Need a router?

NCI Routers come with a free† Router Limits plan with the following features:

  • Filter content
  • Manage screen time
  • Device level control
  • Safe search
  • And more!
Learn More

 

†Free for NCI customers only.

Take control of your internet!

If you already have a router, add the NCI Mini which comes with a free† Router Limits plan with the following features:

  • Filter content
  • Manage screen time
  • Device level control
  • Safe search
  • And more!
Learn More

 

†Free for NCI customers only.