Local Tech Support Hours
Over-the-Phone Hours: 24 hours a day, 7 days a week.
Office Hours
Monday – Friday: 8am – 5pm
Phone: 509-826-0300
Toll Free: 888-317-7624
Email: support@ncidata.com
Need help?
The links below contain helpful information for most common connection issues. If you have further questions, please feel free to contact us by phone, email or by submitting the form at the bottom of the page. We will get back to you as soon as we can.
Internet Troubleshooting
Click here for basic instructions that will usually bring your internet connection back online.
Phone Troubleshooting
Click here for basic instructions that will usually bring your phone connection back online.
FAQs
Click here for a list of Frequently Asked Questions. You may find the answer that you are looking for in this list.
Slow Internet?
Click here to test your speeds. If they are slower than they should be, contact us and we will fix the problem for you.
Have other questions?
Click here to submit questions related to billing, requesting or changing service, promotions and other non-tech support related questions.
