We are always looking to hire great people!
Even if you don't see a position open at this time, feel free to stop by our office with your resume. We are always looking to hire great people!
Now Hiring:
Bilingual Receptionist
Work Schedule
Full time. 8am to 5pm Monday through Friday.
Job Objectives
Primary responsibility for office clerical and phone tech support operations.
Duties
- Greet Customers on the phone and at the front counter and process their requests, or route to the appropriate person.
- Site Surveys: Fill Out and/or Help Customers fill out site surveys.
- Print Forms for office use; Site Survey and Cancellation forms.
- Process Incoming and Outgoing Mail.
- Process payments received on account including Credit Card Spreadsheets and Post mailed checks customer accounts.
- Prepare deposits.
- Scheduling service call and installation work as needed.
- General Customer Service activity, taking payments, answering sales, service and billing questions, routing phone calls.
- Filing Customer Paperwork and other paperwork as needed.
- Fold and stuff customer statements.
- Prepare and mail out Thank You cards.
- Printing various Service forms and information.
- Check in shipments received and fill out log sheets.
- Multi-line phone system skills
Performance Expectations
- Timely completion of tasks.
- Duties performed in a friendly, courteous and professional manner.
- Good understanding of office procedures.
Qualifications
- Must be bilingual (Spanish & English).
- Good Keyboarding Skills.
- Friendly Outgoing Personality.
- Good working knowledge of computers, email and MS Office.
- Coachability and Trainability.
- 10 Key skills.
- Problem solving skills.
- Be able to multi-task.
Benefits
- We offer paid holidays, paid vacation, paid sick leave, 401k plan, company wide bonus, incentive program, medical, dental and vision insurance.
- NCI Datacom is an equal opportunity employer.
Sales & Marketing Representative
Work Schedule
Full time. 8am to 5pm Monday through Friday.
Duties
- Work with new and existing customers on a consultant basis to assess their needs and if they can be filled through NCI delivered services.
- Successfully market NCI services: Fiber Connectivity, Webhosting, Netcare, VLANs and VoIP.
- Develop sales approach for business and home use of these products.
- Call on potential customers, on site and on the telephone.
- Assist in coordination of scheduling the work to install services.
- Prepare necessary documentation to complete sales transactions. Invoices, User Agreements, and others as necessary.
Performance Expectations
- Timely completion of tasks.
- Duties performed in a friendly, courteous and professional manner.
- Customer Satisfaction is achieved.
Qualifications
- General knowledge of computer networking and computers.
- Good organization and prioritization skills.
- Able to effectively handle multiple task and deadline requirements.
Benefits
- We offer paid holidays, paid vacation, paid sick leave, 401k plan, company wide bonus, incentive program, and medical benefits.
- NCI Datacom is an equal opportunity employer.
To apply
Stop by our office with your resume or email it to support@ncidata.com.
NCI Datacom
626 Okoma Drive
Omak, WA 98841