We are always looking to hire great people!
Even if you don't see a position open at this time, feel free to stop by our office with your resume. We are always looking to hire great people!
Now Hiring:
Sales & Marketing Representative
Work Schedule
Full time. 8am to 5pm Monday through Friday.
Duties
- Work with new and existing customers on a consultant basis to assess their needs and if they can be filled through NCI delivered services.
- Successfully market NCI services: Fiber Connectivity, Webhosting, Netcare, VLANs and VoIP.
- Develop sales approach for business and home use of these products.
- Call on potential customers, on site and on the telephone.
- Assist in coordination of scheduling the work to install services.
- Prepare necessary documentation to complete sales transactions. Invoices, User Agreements, and others as necessary.
Performance Expectations
- Timely completion of tasks.
- Duties performed in a friendly, courteous and professional manner.
- Customer Satisfaction is achieved.
Qualifications
- General knowledge of computer networking and computers.
- Good organization and prioritization skills.
- Able to effectively handle multiple task and deadline requirements.
Benefits
- We offer paid holidays, paid vacation, paid sick leave, 401k plan, company wide bonus, incentive program, and medical benefits.
- NCI Datacom is an equal opportunity employer.
Customer Service Representative
Work Schedule
Full time.
Job Objectives
Primary responsibility for office clerical and phone tech support operations.
Duties
- Perform telephone support of NCI products and services, in particular high-speed wireless internet access, and fiber internet access and email services.
- Maintenance of customer accounting and other records in the customer records system, Platypus. Including customer information, payment records, invoices, statements, deactivations, new customer paperwork, rates and billing dates.
- Scheduling service call work as indicated by troubleshooting activity.
- Scheduling installation work as indicated by customer requests in coordination with company procedure.
- General Customer Service activity, taking payments, answering sales and service questions, routing phone calls.
- Other duties as assigned.
Performance Expectations
- Timely completion of tasks.
- Duties performed in a friendly, courteous and professional manner.
- Good understanding of all office procedures.
Qualifications
- General Knowledge of computers, Microsoft Outlook, Explorer, Word and Excel.
- Good organization and prioritization skills.
- Able to effectively handle multiple task and deadline requirements.
- Basic understanding of office operation and scheduling.
- Able to perform technical assessments and troubleshooting.
Benefits
- We offer paid holidays, paid vacation, paid sick leave, 401k plan, company wide bonus, incentive program, medical, dental and vision insurance.
- NCI Datacom is an equal opportunity employer.
To apply
Stop by our office with your resume or email it to support@ncidata.com.
NCI Datacom
626 Okoma Drive
Omak, WA 98841