9/14/20 8:00 AM Update We are happy to report that all Wireless Sites are back up and running, along with the Fiber connections for Douglas, Chelan and Grant counties. If you still do not have an internet connection please contact … Read More
There is currently an issue with Verizon calls being incorrectly routed to our office. If you are receiving a busy signal, please email us at support@ncidata.com with your name and phone number and we will call you.
As COVID-19 (novel coronavirus) continues to spread, we here at NCI Datacom would like to let all our valued customers and partners know what we are doing to respond to this situation. Our priorities are the safety and well-being of … Read More
Christmas Eve: The office will close at 3:00pm Christmas Day: The office is closed. New Year’s Day: The office is closed. 24/7 over-the-phone tech support will still be available. Merry Christmas and Happy New Year from all of us at … Read More
NCI Datacom is always looking to hire great people. Our current open positions include Site Crew & Wireless Internet Technician/Installer. Click the link below for more information. To apply Stop by our office with your resume or email it to … Read More
5:55pm – Repairs are complete! Internet services have been restored. If you are still without an internet connection, please power cycle your equipment by unplugging from power for 30 seconds. If you still cannot connect after that, please call our … Read More
Our online customer portal is temporarily down while we switch to a new billing system. If you need to pay your bill, please call our office at 509-826-0300 to make a payment over the phone. We apologize for this inconvenience. … Read More
9:00am – Wireless Internet Service in parts of Twisp and the Twisp River Area are currently down due to emergency maintenance by the Electric Co-Op. Service should be restored in approximately 4 hours. We appreciate your patience as the Electric … Read More
Ferry County Customers: The power to Ferry County will be down for emergency maintenance by the Ferry County PUD starting at 1:30 pm today. Expected down time of 2 hours for the line repair. During this PUD power outage your … Read More