Maintenance Announcement

NCI Datacom Maintenance Notification for April 17th, 2019.

NCI Datacom is committed to keeping you informed about any changes in network status. This notification is to alert you about upcoming maintenance we will be performing on our network.

This maintenance is expected to impact your services as detailed below.

Affected Areas: All areas.

Date of Work: Wednesday – April 17th, 2019

Time of Work: 12:01 AM to 3:00 AM

Severity: Service Affecting

Affected Services: All Internet Access and VoIP Telephone Service

Technicians will be performing work to replace network equipment. A 30 minute outage is expected during this upcoming maintenance with multiple 5 to 10 minute outages throughout the time frame.

Precautions will be made to ensure that any interruptions are as short as possible and kept to a minimum.

The proposed maintenance should take approximately 2 hours to complete; a longer maintenance window is being called for to ensure adequate time is allotted to deal with any unforeseen issues that may arise during the course of this routine maintenance.

If you experience a loss of connection outside of the scheduled maintenance window please call us at
(509)826-0300 to confirm this is the cause.

The Support Team at
NCI Datacom