Service Outage Due to Fires

9/14/20 8:00 AM Update We are happy to report that all Wireless Sites are back up and running, along with the Fiber connections for Douglas, Chelan and Grant counties. If you still do not have an internet connection please contact … Read More

Attention: Customers using Verizon

There is currently an issue with Verizon calls being incorrectly routed to our office. If you are receiving a busy signal, please email us at support@ncidata.com with your name and phone number and we will call you.  

Service Announcement

5:55pm – Repairs are complete! Internet services have been restored. If you are still without an internet connection, please power cycle your equipment by unplugging from power for 30 seconds. If you still cannot connect after that, please call our … Read More

Online Portal

Our online customer portal is temporarily down while we switch to a new billing system. If you need to pay your bill, please call our office at 509-826-0300 to make a payment over the phone. We apologize for this inconvenience. … Read More

Service Announcement

9:00am – Wireless Internet Service in parts of Twisp and the Twisp River Area are currently down due to emergency maintenance by the Electric Co-Op. Service should be restored in approximately 4 hours. We appreciate your patience as the Electric … Read More

Ferry County Service Announcement

Ferry County Customers: The power to Ferry County will be down for emergency maintenance by the Ferry County PUD starting at 1:30 pm today. Expected down time of 2 hours for the line repair. During this PUD power outage your … Read More

Maintenance Announcement

NCI Datacom Maintenance Notification for April 17th, 2019. NCI Datacom is committed to keeping you informed about any changes in network status. This notification is to alert you about upcoming maintenance we will be performing on our network. This maintenance … Read More

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